US - West

California ITSM



This group is for Ivanti CSM (Cherwell Service Management) and ISM (Ivanti Service Manager) customers in and around California. Connect with other administrators and process owners from around California areas. We meet three times a year to see how other customers are using the platform or how others have solved the same things you’re working on, learn the latest product updates, and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

What makes these Ivanti user group meetings unique? They are for, by, and about customers. Customers determine the agenda and volunteer to present, and the Ivanti team will support the meeting—making our meetings truly customer-driven.

What does a typical meeting agenda look like?

  • Welcome and Introductions: Find out who's in the room.
  • Ivanti Product Updates and Announcements
  • Customer Show and Share: This is a chance for customers to see what other customers have done
  • Product Demo or Discussion
  • Roundtable Discussion or Solve my Problem: This is an open forum to ask questions or discuss topics not on the formal agenda. It’s an excellent opportunity to crowdsource potential solutions regarding your project.
  • Plan Next Meeting

Stay in touch with the group between meetings.

Join other California ITSM User Group members on Ivanti Innovators to network and keep the conversation going between meetings:

Past events

Virtual User Group

California ITSM User Group Meeting

In-Person User Group

California ITSM User Group Meeting

In-Person User Group

Northern & Southern California Combined User Group Meeting

Virtual User Group

Southern California CSM User Group Meeting

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Shannon Burns

Ivanti User Group Team

Aaron Camp

Southern California User Group Chair
Kingston Technology

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