Global

CSM Administrators User Group

1038
members

We understand there's a significant learning curve the first year of implementing Cherwell Service Management (CSM), and we want to come along side new administrators and be an additional resource. This group meets virtually every other month. During each 90-minute meeting, we'll focus on the topics most requested by the group. You'll hear from the group's mentors, who are experienced CSM customers, and you'll have an opportunity to ask questions and drive the agenda for future meetings.

What makes these Ivanti user group events unique? They are for, by, and about customers. Customers determine the agenda and volunteer to present, and the Ivanti team will support the event—making our events truly customer-driven.

Stay in touch with the group between meetings.

Join other CSM Administrators User Group members in Ivanti Innovators Engage to network and keep the conversation going between meetings: https://innovators.ivanti.com/join/NewAdminCSM

Please note: events are held via MS Teams. View MS Teams privacy policy.

Please note: User group meetings may be recorded and may be made available to registrants. Please direct specific questions to the user group leader facilitating the event.

Upcoming events

Jul 25, 2023

Virtual User Group

CSM Administrators User Group Meeting

Join other CSM administrators to discuss challenges and objectives, learn tips and tricks, and get guidance on working day-to-day in CSM. Today we will be collaborating to solve a real SLA issue and then start to unravel the onboarding mystery by taking a look at an onboarding mApp: its set up and functionality.

Past events

Virtual User Group

CSM Administrators User Group Meeting

Virtual User Group

CSM Administrators User Group Meeting

Virtual User Group

CSM Administrators Group Meeting

Virtual User Group

CSM Administrators Group Meeting

Organizers

Graham Plumb

User Group Program Manager

Yvonne Seidnawi

User Group Team