Australia - New Zealand CSM Group

Australia - New Zealand CSM

May 18, 2023, 12:00 – 2:00 AM

CSMITSM

29
RSVPs

About this event

The 18th May 2022 Australia - New Zealand CSM (Cherwell Service Management) user group meeting will change its focus on discussing more Cherwell Specific items. Please could I ask if anyone from the community would like to contribute / show and tell their concepts they are busy with in the Cherwell Platform.

The Australia - New Zealand CSM (Cherwell Service Management) user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM administrators and process owners around Australia and New Zealand. We meet four times a year to see how other customers are using the platform or how others have solved the same things you’re working on. Learn the latest product updates and brainstorm solutions for current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Important links for this meeting:

When

When

Thursday, May 18, 2023
12:00 AM – 2:00 AM UTC

Agenda

12:00 AMWelcome, Introduction and Updates
12:15 AMYouI - Flexible Working Request process
12:45 AMPartner Presentation - Service Quality
1:30 AMIvanti's Corner
2:00 AMClosing and What's Next?

Speakers

  • Glenn Crooks

    Aurizon

    Enterprise Service Management Specialist

  • Kieran Shelley

    Ivanti

    Senior Sales Engineer

  • Gary Wang

    Ivanti

    Solutions Architect

  • Peter Gable

    YouI

    ITSM Manager

  • Matt Luthi

    Department of Treasury

    Development

Organizer

  • Glenn Crooks

    Aurizon Operations

    User Group Community Leader

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