California ITSM User Group Meeting

California ITSM

Thursday, August 31, 2023, 5:00 – 7:00 PM UTC

Join us on August 31 for the California ITSM meeting. See what's on the roadmap for both Neurons for ITSM and CSM, and get an update on the CSM migration options. Stick around to learn how Discovery helps ensure your CMDB is the single source of truth and see the value of defining a business service using Service Mapping in both Neurons for ITSM and CSM.

CSM
Discovery
ISM
ITSM
Neurons for ITSM
Service Mapping

45
RSVPs

About this event

Join us on August 31 for the California ITSM meeting. See what's on the roadmap for both Neurons for ITSM and CSM, along with an update on CSM migration. Stick around to learn how Discovery helps ensure your CMDB is the single source of truth and see the value of defining a business service using Service Mapping in both Neurons for ITSM and CSM.

This meeting is for Ivanti CSM (Cherwell Service Management) and Neurons for ITSM (Ivanti Service Manager) customers in and around California. These meetings are for, by, and about customers and foster collaboration among group members. Connect with other administrators and process owners. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect and learn from each other.

Important links for this meeting:

• Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators: https://innovators.ivanti.com/forum/c/general.

• Please submit any questions you want to cover as part of the roundtable discussion here: https://meet.ps/4g0n0ivq.

• This is a virtual meeting during which we will use third-party conferencing. View MS Teams privacy policy.

When

When

Thursday, August 31, 2023
5:00 PM – 7:00 PM UTC

Agenda

5:00 PMWelcome, Introductions and Community Updates
5:10 PMNeurons for ITSM Roadmap
5:40 PMCSM Roadmap, Migration Update and Options
6:00 PMDiscovery & Service Mapping - John Rodriguez, Ivanti
6:30 PMRoundtable discussion/solve my problem
7:00 PMMeeting Ends

Speakers

  • Gary Parker

    Ivanti

    Manager, Product Management

  • John Rodriquez

    Ivanti

    Senior Sales Engineer

Organizers

  • Shannon Burns

    Ivanti User Group Team

  • Aaron Camp

    Kingston Technology

    Southern California User Group Chair

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