Carolinas CSM User Group Meeting

Carolinas CSM

Jan 13, 3:00 – 5:30 PM



About this event

Are you ready to challenge the way you work and think? Join us at the next Carolinas User Group meeting on January 13, 2023, at 10 AM ET to create stronger business connections, share your knowledge, and learn from other users' experiences and expertise. Best of all, it is FREE to attend! RSVP today!

The Carolinas CSM (Cherwell Service Management) user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM administrators and process owners in the North and South Carolina region. We meet three times a year to see how other customers are using the platform or how others have solved the same things you’re working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Important links for this meeting:



Friday, January 13, 2023
3:00 PM – 5:30 PM UTC


3:00 PMWelcome, Introductions and Community Updates
3:15 PMCSM Convergence Update - Gary Parker, Ivanti
3:30 PMXtraction - Matt Crowder, Ivanti
4:00 PMPurging/Archiving Update & Demo- Mike McMullen, Ivanti
4:30 PMBest Practice on Purging/Archiving Data - Eric Krueger, StrataCom
5:00 PMRoundtable Discussion
5:25 PMPlan Next Meeting
5:30 PMMeeting Ends


  • Eric Krueger


    Principal Consultant

  • Mike McMullen


    Principle Sales Engineer

  • Matt Crowder



  • Shannon Burns

    Ivanti User Group Team

  • Richard Ritter

    Western Carolina U - IT

    Carolinas CSM User Group Chair

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