Greater Chicago Area CSM IMUG Meeting - Convergence Workshop

Greater Chicago Area

Dec 14, 2022, 4:00 – 10:30 PM

CSMNeurons for ITSM


About this event

Join us on December 14 for a Convergence (Neurons for ITSM with features from Cherwell Service Management) workshop. The Ivanti Advantage Learning team will deliver a unique opportunity for you to see and use many of the converged features from CSM in the Ivanti Neurons for ITSM platform for the first time. This is a hands-on, in-person only workshop and will include a first look at Stored Values and Expressions, One-Steps, Service Catalog, Neurons for ticket classification, Dashboards, and the mobile platform. Don’t miss out! REGISTER TODAY!



Wednesday, December 14, 2022
4:00 PM – 10:30 PM UTC


4:00 PMWelcome, Introductions and Community Updates
4:15 PMConvergence Update
4:30 PMNeurons for ITSM with features from CSM Training - Keith Oliverson, Ivanti
6:30 PMLunch Break
7:30 PMContinued Training
10:30 PMMeeting Ends
10:45 PMLinger Longer


  • Keith Oliverson


    Senior Technical Trainer


  • Shannon Burns

    Ivanti User Group Team

Contact Us