Florida CSM User Group Meeting

Florida CSM

Friday, July 22, 2022, 2:00 – 7:00 PM UTC


About this event

We're getting the band back together. Register today for the July 22 CSM (Cherwell Service Management) user group meeting! We have a terrific agenda, including the long-awaited demo of key features in the Converged product. This is not a full demo of the Neurons for ITSM product but a look at the Converge features.

There is a parking garage across the street - Parking Deck C (free) and valet is $5.00 for the day. With construction on this street and the volume of traffic, it can get busy and take a while to park and/or valet.

Venue Details
Orlando Health Cancer Institute is attached to Orlando Health ORMC. Enter through either building and follow signs to Multipurpose Room B (1st floor, ORMC, South Tower).

Important Links

Join other Florida CSM User Group members on Ivanti Innovators to network and keep the conversation going between meetings: https://innovators.ivanti.com/join/FLORIDACSM

Please submit any questions you would like to cover as part of the roundtable discussion at https://meet.ps/csm-fl

Covid Precaution

We have partnered with our host to ensure we adhere to state and local guidelines. Masks are required in the hallways because it's a public area, but they're not needed in the meeting room because it's a non-clinical area. No need to show a vaccination card.



Friday, July 22, 2022
2:00 PM – 7:00 PM UTC

Venue map


2:00 PMWelcome, Housekeeping, and Introductions
2:20 PMCommunity Updates
2:35 PMGroup Collaboration Activity: Service Catalog
3:10 PMBreak
3:20 PMThe Uncomplicated Approach to Relationships, Megan Hartz, T4S
4:00 PMLunch
5:00 PMConvergence Demo, Joel Jacks, Ivanti
6:00 PMBreak
6:15 PMRoundtable
6:45 PMWrap Up and Plan Next Meeting