Greater Chicago Area User Group Meeting

Greater Chicago Area

May 23, 3:00 – 5:00 PM

Hello Greater Chicago Area! Join us virtually for the Greater Chicago user group meeting. Hear the roadmap for Neurons for ITSM and CSM (Cherwell Service Management), see a demo on Discovery and Service Mapping and join in on the roundtable where you can get help on projects and challenges.


About this event

Join the Chicago ITSM User Group meeting. This will be the first meeting to combine customers using Neurons for ITSM and CSM (Cherwell Service Management). These user group meetings are for, by, and about customers and fosters collaboration among group members. Connect with other ITSM administrators and process owners from around the Greater Chicago area. This customer-driven group is an exceptional opportunity for customers to connect and learn from each other.

Important links for this meeting:

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators:

Please submit any questions you want to cover as part of the roundtable discussion here:

This event is held via Zoom. View Zoom's privacy policy at



Tuesday, May 23, 2023
3:00 PM – 5:00 PM UTC


3:00 PMWelcome, Introductions and Community Updates
3:15 PMCSM Roadmap - Gary Parker, Ivanti
3:45 PMNeurons for ITSM Roadmap - Gary Parker, Ivanti
4:15 PMDiscovery & Service Mapping - Michael Skinner, Ivanti
4:45 PMRoundtable Discussion
5:00 PMEnd Meeting


  • Gary Parker


    Manager, Product Management

  • Michael Skinner



  • Shannon Burns

    Ivanti User Group Team

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