Join the Chicago ITSM User Group meeting. This will be the first meeting to combine customers using Neurons for ITSM and CSM (Cherwell Service Management). These user group meetings are for, by, and about customers and fosters collaboration among group members. Connect with other ITSM administrators and process owners from around the Greater Chicago area. This customer-driven group is an exceptional opportunity for customers to connect and learn from each other. Important links for this meeting: Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators: https://innovators.ivanti.com/forum/c/imug-greater-chicago-area-csm-group Please submit any questions you want to cover as part of the roundtable discussion here: https://meet.ps/csm-chicago. This event is held via Zoom. View Zoom's privacy policy at https://explore.zoom.us/docs/en-us/privacy.html.
Tuesday, May 23, 2023
3:00 PM – 5:00 PM UTC
| 3:00 PM | Welcome, Introductions and Community Updates |
| 3:15 PM | CSM Roadmap - Gary Parker, Ivanti |
| 3:45 PM | Neurons for ITSM Roadmap - Gary Parker, Ivanti |
| 4:15 PM | Discovery & Service Mapping - Michael Skinner, Ivanti |
| 4:45 PM | Roundtable Discussion |
| 5:00 PM | End Meeting |
Ivanti
Manager, Product Management
Ivanti
Ivanti User Group Team
