Healthcare ITSM: Workflow Streamlining: Epic Access and Training Requests.

Aug 7, 2025, 5:00 – 6:30 PM (UTC)

Join the upcoming Healthcare ITSM User Group meeting! In this session, Deborah Verducci from NYU will share how streamlining task orchestration and automating service request creation can simplify Epic access management.

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About This Meeting:

Join us for the next Healthcare ITSM User Group Meeting on August 7, 2025, at 10:00 a.m. PST for a session on "Workflow Streamlining: Epic Access and Training Requests."

In this session, Deborah Verducci from NYU will share how streamlining task orchestration and automating service request creation can simplify Epic access management. Learn how automating AD group entitlements efficiently handles complex criteria—such as employees with multiple roles like researchers who are also physicians and professors. Not an Epic customer? There's still much to take away from this session that applies to request workflows for any EMR.

Don’t miss the chance to learn innovative ways to optimize workflows and tackle complex access scenarios!

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User group meetings may be recorded and may be made available to registrants. Please direct specific questions to the user group leader facilitating the event.

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User group meetings may be recorded and made available to registrants. For specific questions, please contact innovators.community@ivanti.com

Speaker

  • Deborah Verducci

    NYU Langone Health

    ITSM Product Manager / ITIL Process Design and Automation