Greater Chicago Area CSM User Group Meeting

Greater Chicago Area

Tuesday, April 5, 2022, 2:30 – 5:00 PM UTC


About this event

Join us virtually on April 5th for a combined meeting with your neighbors, Minnesota and Wisconsin. We'll have a CSM/ISM convergence update, a Smartbot for CSM presentation and all your favorite user group meeting features like the open forum roundtable. Register today!

The Greater Chicago Area CSM (Cherwell Service Management) user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM administrators and process owners in the Chicagoland region. We meet three times a year to see how other customers are using the platform or how others have solved for the same things you’re working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Important links for this meeting:

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators:

Please submit any questions you would like to cover as part of the roundtable discussion here:

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Tuesday, April 5, 2022
2:30 PM – 5:00 PM UTC


2:30 PMWelcome, Introductions and Community Updates
2:50 PMConvergence Update
3:30 PMSmartbot for CSM - Eric Krueger, StrataCom
4:30 PMRoundtable
4:55 PMPlan Next Meeting
5:00 PMEnd Meeting