Pacific Northwest CSM User Group Meeting

Pacific Northwest CSM

Thursday, May 5, 2022, 4:30 – 6:30 PM UTC


About this event

Join your colleagues from the Pacific Northwest to discuss upgrade planning and see a demo of the new archiving feature in CSM 10.5. As always, this meeting includes a roundtable discussion during which you can crowdsource solutions to challenges and get tips on projects you're working on.

The Pacific Northwest CSM (Cherwell Service Management) user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM administrators and process owners around Oregon, Washington, and British Columbia. We meet three times a year to see how other customers are using the platform or how others have solved the same things you’re working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Important links for this meeting:

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators:

Please submit any questions you would like to cover as part of the roundtable discussion here:

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Thursday, May 5, 2022
4:30 PM – 6:30 PM UTC


4:30 PMWelcome and Introductions
4:45 PMUpgrade Planning, Excalibur
5:30 PMArchiving demo new in 10.5, StrataCom
6:00 PMRoundtable
6:25 PMWrap Up
6:30 PMEnd Meeting


  • Shannon Burns

    Ivanti User Group Team

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