Pacific Northwest CSM User Group Meeting

Pacific Northwest CSM

Wednesday, February 23, 2022, 5:00 – 7:00 PM UTC


About this event

The tentative agenda is below. Additional details are forthcoming.

The Pacific Northwest CSM (Cherwell Service Management) user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM administrators and process owners around Oregon, Washington, and British Columbia. We meet three times a year to see how other customers are using the platform or how others have solved the same things you’re working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Important links for this meeting:

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators:

Please submit any questions you would like to cover as part of the roundtable discussion here:

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Wednesday, February 23, 2022
5:00 PM – 7:00 PM UTC


5:00 PMWelcome, Introductions, and Community Updates
5:20 PMProblem Management Module, Mike Estep, Excalibur
5:50 PMTeams Integration, T4S
6:20 PMRoundtable Discussion
6:50 PMWrap-up and Plan Next Meeting
7:00 PMEnd Meeting