Rocky Mountain CSM User Group Meeting

Rocky Mountain CSM

Thursday, March 17, 2022, 6:30 – 9:00 PM UTC


About this event

Join us on March 17th and meet Jeff Abbott, Chief Executive Officer at Ivanti. We'll also have a CSM/ISM convergence update, Smartbot for CSM presentation, and all your favorite user group meeting features like the open forum roundtable.

The Rocky Mountain CSM (Cherwell Service Management) user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM administrators and process owners in the Colorado and Wyoming region. We meet three times a year to see how other customers are using the platform or how others have solved for the same things you’re working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Important links for this meeting: 

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators:

Please submit any questions you would like to cover as part of the roundtable discussion here:

This event is held via Zoom. View Zoom's privacy policy at 



Thursday, March 17, 2022
6:30 PM – 9:00 PM UTC


6:30 PMWelcome, Introductions, and Community Updates
6:45 PMMeet the CEO
7:00 PMCSM/ISM Convergence Update - Ken Wooten, Director of Product Management at Ivanti
7:45 PMSmartbot for CSM - Eric Krueger, Stratacom
8:15 PMRoundtable Discussion
8:50 PMPlan Next Meeting
9:00 PMEnd Meeting