Southern California CSM User Group Meeting

California ITSM

Thursday, February 17, 2022, 6:00 – 8:00 PM UTC


About this event

The Southern California CSM (Cherwell Service Management) user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM administrators and process owners around Southern California. We meet three times a year to see how other customers are using the platform or how others have solved the same things you’re working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Important links for this meeting:

• Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators:

• Please submit any questions you would like to cover as part of the roundtable discussion here:

• This event is held via Zoom. View Zoom's privacy policy at



Thursday, February 17, 2022
6:00 PM – 8:00 PM UTC


6:00 PMWelcome, introductions, and community updates
6:20 PMAction blocks, StrataCom
6:50 PMWhat is machine learning, Excalibur
7:20 PMHappy hour meet-up poll
7:25 PMRoundtable discussion/solve my problem
7:45 PMConvergence Update - Recording