Missouri CSM IMUG Meeting - Neurons for ITSM with features from CSM Workshop

Missouri CSM

Fri, Dec 16, 4:00 PM (UTC)

Join us on December 16th at the Missouri Cherwell Service Management (CSM) User Group meeting for a Convergence (Neurons for ITSM with features from Cherwell Service Management) 2-hour workshop. This will also include what you've all been asking for...a product use case walk-thru/training.

21
RSVPs

About this event

Join us on December 16th at the Missouri Cherwell Service Management (CSM) User Group meeting for a Convergence (Neurons for ITSM with features from Cherwell Service Management) 2-hour workshop. This will also include what you've all been asking for...a product use case walk-thru/training. The Ivanti Advantage Learning team will deliver a unique opportunity for you to see many of the converged features from CSM in the Ivanti Neurons for ITSM platform. 

This will include a first look at Stored Values and Expressions, One-Steps, Service Catalog, Neurons for ticket classification, Dashboards, and the mobile platform. Don't miss out! REGISTER TODAY!

Speaker

  • Keith Oliverson

    Ivanti

    Senior Technical Trainer

When

When

Friday, 16 December
10:00 AM - 12:30 PM (CST)

Agenda

4:00 PMWelcome, Introductions and Community Updates
4:15 PMNeurons for ITSM with features from CSM Training - Keith Oliverson, Ivanti
4:50 PMBreak
5:00 PMNeurons for ITSM with features from CSM Training Continue
6:00 PMRoundtable Discussion

Hosts

  • Joel Blair

    Arvest Bank

    ITSM Manager

  • Shannon Burns

    Ivanti

    IMUG Team

Organizers

  • Joel Blair

    Arvest Bank

    IT Manager

  • Shannon Burns

    IMUG Team