Missouri CSM IMUG Meeting - Neurons for ITSM with features from CSM Workshop

Missouri CSM

Friday, December 16, 2022, 4:00 – 6:30 PM UTC

Join us on December 16th at the Missouri Cherwell Service Management (CSM) User Group meeting for a Convergence (Neurons for ITSM with features from Cherwell Service Management) 2-hour workshop. This will also include what you've all been asking for...a product use case walk-thru/training.

21
RSVPs

About this event

Join us on December 16th at the Missouri Cherwell Service Management (CSM) User Group meeting for a Convergence (Neurons for ITSM with features from Cherwell Service Management) 2-hour workshop. This will also include what you've all been asking for...a product use case walk-thru/training. The Ivanti Advantage Learning team will deliver a unique opportunity for you to see many of the converged features from CSM in the Ivanti Neurons for ITSM platform. 

This will include a first look at Stored Values and Expressions, One-Steps, Service Catalog, Neurons for ticket classification, Dashboards, and the mobile platform. Don't miss out! REGISTER TODAY!

When

When

Friday, December 16, 2022
4:00 PM – 6:30 PM UTC

Agenda

4:00 PMWelcome, Introductions and Community Updates
4:15 PMNeurons for ITSM with features from CSM Training - Keith Oliverson, Ivanti
4:50 PMBreak
5:00 PMNeurons for ITSM with features from CSM Training Continue
6:00 PMRoundtable Discussion

Speaker

  • Keith Oliverson

    Ivanti

    Senior Technical Trainer

Hosts

  • Joel Blair

    Arvest Bank

    ITSM Manager

  • Shannon Burns

    Ivanti

    Community Program Manager

Organizers

  • Joel Blair

    Arvest Bank Operations, Inc.

    IT Manager

  • Shannon Burns

    Ivanti User Group Team

Contact Us