Missouri CSM User Group - Convergence Workshop

Missouri CSM

Mar 24, 2:30 – 8:30 PM

Join us on March 24th, 2023, for a hands-on Convergence Workshop (Neurons for ITSM with features from Cherwell Service Management). The Ivanti Advantage Learning team will deliver a unique opportunity for you to see and use many of the converged features from CSM in the Ivanti Neurons for ITSM platform. NOTE: This is an in-person workshop. Space is limited, so reserve your spot Register Today!

17
RSVPs

About this event

Join us in TBD on Friday (March 24th, 2023) for a hands-on Convergence Workshop (Neurons for ITSM with features from Cherwell Service Management). The Ivanti Advantage Learning team will deliver a unique opportunity for you to see and use many of the converged features from CSM in the Ivanti Neurons for ITSM platform for the first time. This hands-on, in-person-only workshop will include a first look at Stored Values and Expressions, One-Steps, Service Catalog, Neurons for ticket classification, Dashboards, and the mobile platform. Space is limited, so reserve your spot! Don't miss out! REGISTER TODAY!

In-Person Workshop Experience:

Please bring your laptop for the convergence training session.

Note: This in-person workshop allows us to have a collaborative and engaging training experience.

When

When

Friday, March 24, 2023
2:30 PM – 8:30 PM UTC

Agenda

2:30 PMWelcome, Introductions and Community Updates
2:45 PMConvergence Update, Gary Parker, Ivanti
3:15 PMNeurons for ITSM with features from CSM Training - Keith Oliverson, Ivanti
5:00 PMLunch Break
5:30 PMContinued Training
8:30 PMWrap-up Meeting

Speakers

  • Gary Parker

    Ivanti

    Manager, Product Management

  • Keith Oliverson

    Ivanti

    Senior Technical Trainer

Organizers

  • Joel Blair

    Arvest Bank Operations, Inc.

    IT Manager

  • Shannon Burns

    Ivanti User Group Team

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