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Northern California CSM User Group Meeting

Northern California CSM Group
Thu, Aug 4, 9:00 AM (PDT)

About this event

Join us virtually on August 4 to get the latest Cherwell Service Management and Convergence product updates and to learn about the exciting things California Department of Fish and Wildlife has done with CSM. You'll gather ideas for improving your CMDB, HR processes, and facility maintenance requests: 

• CMDB – They've added a couple of children and made modifications to the configuration item.

• HR Case – They implemented the HR case management mApp and modified it to the requirements of their HR department.

• Facility Maintenance Request – See their home-grown object and get ideas for your own organization.

Important links for this meeting

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators:

Please submit any questions you would like to cover as part of the roundtable discussion here:

This event is held via Zoom. View Zoom's privacy policy at


Thursday, Aug 4
9:00 AM - 11:00 AM (PDT)


  • Stephanie Santos

    Stephanie Santos


    Customer Experience Manager

    View Profile