• CMDB – They've added a couple of children and made modifications to the configuration item.
• HR Case – They implemented the HR case management mApp and modified it to the requirements of their HR department.
• Facility Maintenance Request – See their home-grown object and get ideas for your own organization.
Important links for this meeting
Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators: https://innovators.ivanti.com/forum/c/northern-california-csm-group
Please submit any questions you would like to cover as part of the roundtable discussion here: https://meet.ps/csm-ncali
Customer Experience Manager