Pacific-Northwest CSM Meeting

Pacific Northwest CSM

Thu, Dec 8, 5:00 PM (UTC)

Join us on December 8th at the Seattle Municipal Tower in Seattle, WA. The Ivanti Advantage Learning team will deliver an all-day, hands-on workshop: a first look at Neurons for ITSM with converged features from CSM. This is an in-person only offering, don't miss out! Register today!

CSM
Convergence
Neurons for ITSM

15
RSVPs

About this event

Join us at the upcoming IMUG: Pacific Northwest (PNW) CSM meeting on December 8th at the Seattle Municipal Tower in Seattle, WA. The Ivanti Advantage Learning team will deliver a unique opportunity for you to see and use the Ivanti Neurons for ITSM platform for the first time. This hands-on, in-person-only workshop will include looking at Stored Values and Expressions, One-Steps, Service Catalogs, Neurons for ticket classification, and Dashboards. Don’t miss out! Seating is limited - REGISTER TODAY!

Important links for this meeting:

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators: https://innovators.ivanti.com/forum/c/pacific-northwest-csm-group

Please submit any questions you would like to cover as part of the Convergence discussion here: https://meet.ps/csm-pnw

Speaker

  • Keith Oliverson

    Ivanti

    Senior Technical Trainer

Agenda

5:00 PMCoffee and Networking
5:30 PMWelcome, and Introductions
5:45 PMNeurons for ITSM Training - Keith Oliverson, Ivanti
7:30 PMConvergence Update - Joel Jacks, Ivanti
8:00 PMLunch
9:00 PMNeurons for ITSM Training Cont. - Keith Oliverson, Ivanti
12:30 AMWrap-up/Meeting Ends

Organizer

  • Shannon Burns

    IMUG Team