Join us on November 2nd in the Denver Tech Center for a Convergence (Neurons for ITSM with features from Cherwell Service Management) workshop. The Ivanti Advantage Learning team will deliver a unique opportunity for you to see and use many of the converged features from CSM in the Ivanti Neurons for ITSM platform for the first time. This is a hands-on, in-person only workshop and will include a first look at Stored Values and Expressions, One-Steps, Service Catalog, Neurons for ticket classification, Dashboards, and the mobile platform. Don’t miss out! Seating is limited - REGISTER TODAY! Important links for this meeting: Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators: https://innovators.ivanti.com/forum/c/imug-rocky-mountain-cherwell-group Please submit any questions you would like to cover as part of the Convergence discussion here: https://meet.ps/csm-rm
Wednesday, November 2, 2022
3:30 PM – 9:30 PM UTC
3:30 PM | Welcome, Introductions and Community Updates |
3:45 PM | Convergence Update - Joel Jacks, Ivanti |
4:00 PM | Neurons for ITSM with features from CSM Demo/Training - Keith Oliverson, Ivanti |
6:00 PM | Lunch |
7:00 PM | Continued Training - Neurons for ITSM with features from CSM |
9:25 PM | Training Wrap-up |
9:30 PM | Meeting Ends |
9:45 PM | Linger Longer |