Rocky Mountain CSM Meeting

Rocky Mountain CSM

Tue, Apr 4, 4:00 PM (UTC)

Join us in the Denver Tech Center for the Rocky Mountain CSM User Group meeting! Listen to the CSM roadmap, plus see a demo of the new features; hear about the Xtraction reporting tool and how it can be used with CSM; get tips on best Portal Designs; see a presentation on Pulte Groups Email Smart Classification in CSM; Participate in an open discussion to help solve your issues.


About this event

Join us on April 4 for the Rocky Mountain Cherwell Service Management (CSM) User Group meeting! There will be a CSM Roadmap and all your favorite user group meeting features like engaging and informative presentations and the open forum roundtable. Register today! 

Attend in person and have a chance to win Ivanti swag during the raffle.

Not able to join us in person this time around? No worries, you can join us *virtually*. Simply select the "attending virtually" option when you register.

Take advantage of this excellent opportunity to build on your knowledge and participate in our open discussion forum to get advice from your peers on current projects and challenges. Have lunch on us, and stick around while we raffle off some swag.

This group meets three times a year to see how other customers use the platform and how others have solved the same things you're working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect and learn from each other.

Important links for this meeting:

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators:

Please submit any questions you would like to cover as part of the roundtable discussion here:

This event is held via Zoom. View Zoom's privacy policy at


  • Gary Parker


    Manager, Product Management

  • Meggin Marely


    Lead Professional Services Consultant

  • Daniel Scholz

    Pulte Group

  • John Rodriquez


    Senior Sales Engineer


4:00 PMWelcome | Introductions | Updates
4:15 PMAdvantage Learning - Matt Carter, Ivanti
4:30 PMCSM Roadmap & Migration Update - Gary Parker, Ivanti
5:00 PMNew CSM Feature Demo - Gary Parker, Ivanti
5:30 PMBreak
5:40 PMXtraction Reporting Tool - Mark Cutts, Ivanti
6:30 PMLunch
7:30 PMEmail Smart Classification in CSM - Daniel Scholz, Pulte Group
8:15 PMPortal Design Consideration - Meggin Marley, Ivanti
8:45 PMRoundtable
9:15 PMMeeting Ends


  • Shannon Burns

    IMUG Team