Join us for this Ask the Expert session, where we'll dive into building API integrations with Ivanti Neurons for ITSM. In this one-hour live Q&A, our resident expert Jacques Vis will guide you through the process of connecting third-party tools to your ITSM environment from the ground up.

Many of you have asked how to build these connections yourselves. In this session, we'll focus specifically on inbound integrations—getting data from external platforms (like Azure or Intune) into Ivanti Neurons for ITSM.

Most importantly, this session will be guided by YOUR questions. While Jacques will kick things off with a few common integration examples, the true agenda is set by you and the specific challenges you're facing.

What to expect:

• A Customer-Driven Agenda: Bring your specific use cases! We will tailor the discussion and demonstrations based on the questions you ask.
• Core API Concepts: Understanding how to leverage the REST API and Webscripts to get, POST, UPDATE, and DELETE data.
• Practical Demonstrations: Real-world examples using tools like Postman to interact with the API and show the contents.

Whether you are just starting out with APIs or looking to troubleshoot a specific integration, this is your chance to get answers directly from an expert.

How to prepare:

To help us shape the session, please submit your questions in advance if possible to graham.plumb@ivanti.com, or bring them with you to the meeting. The ITSM community always brings great questions, so come ready to learn, share, and guide the conversation!