Ask the Expert: Unlock Business Agility with Ivanti Service Mapping

Aug 21, 3:00 – 4:00 PM (UTC)

Service and Asset Management Central

Join us for this Innovators Ask the Expert session with Ivanti Sales Engineer Nicola Del Giudice, who will be answering YOUR questions about Service Mapping. Are you looking to discover your entire estate, prepare for compliance checks, support your Service Management function or even doing an impact analysis? This is the meeting for you…

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About this event

Ask the Expert: Unlock Business Agility with Ivanti Service Mapping

Service Mapping transforms the way you manage your IT estate by automatically discovering and visualizing the intricate relationships between your data centre services and application dependencies. This powerful tool not only reveals how business services interact but also equips you with the insights needed to respond quickly and decisively to issues or unexpected changes.

Why Attend?

Join us for an engaging Innovators Ask the Expert session with Ivanti Sales Engineer Nicola (Nick) Del Giudice, and explore how Service Mapping delivers real, actionable business benefits:

  • Accelerated Incident Response: Quickly pinpoint and resolve issues before they impact your operations, reducing downtime and keeping your business running smoothly.
  • Enhanced Visibility & Control: Gain a complete, real-time view of your IT estate, empowering both technical teams and business leaders to make informed decisions that optimize performance.
  • Strengthened Compliance & Risk Management: Seamlessly prepare for compliance audits and perform thorough impact analysis, ensuring your business meets regulatory requirements and mitigates risk effectively.

Whether you’re looking to discover your entire IT estate, streamline compliance checks, support your Service Management function, or conduct detailed impact analysis, this session will equip you with the strategies to drive business success.

Bring your questions and join us for a dynamic discussion that bridges technical depth with strategic business outcomes. This is the session for anyone eager to leverage Service Mapping to enhance operational efficiency, resilience, and growth.

We look forward to your participation! Send us your questions.

About Nicola

Nicola Del Giudice is a key technical resource at Ivanti, serving as a Sales Engineer with a strong focus on translating complex IT solutions into clear business benefits. In his role, he:

  • Bridges Technical and Business Needs: Nicola works closely with customers to demonstrate how Ivanti’s technologies—such as Service Mapping—can be leveraged to gain comprehensive visibility into IT environments, ensuring that both technical teams and business leaders can make informed decisions.
  • Delivers Expert Guidance: With extensive technical expertise, he helps organizations optimize their IT operations, from rapid incident resolution to ensuring compliance and managing risks.

How do I ask my question?

This is how it works: you send us your questions and Nicola will answer them live at the virtual meeting on 21st August. Please submit your questions in advance via our dedicated Ask the Expert question board or email them to graham.plumb@ivanti.com

Take advantage of Nicola’s knowledge of Service Mapping - send us your questions today!

Please note: this event is held via MS Teams and will be recorded. View Teams privacy policy.

When

When

Thursday, August 21, 2025
3:00 PM – 4:00 PM (UTC)

Agenda

Introducing Nicola and community updates
Your Service Mapping questions answered
Meeting ends

Speaker

  • Nicola Del Giudice

    Ivanti

    Sales Engineer

Facilitator

  • Graham Plumb

    Ivanti

    Community Program Manager

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