IMUG: Southeast ITSM Group

Southeast ITSM

Tuesday, December 6, 2022, 4:00 – 6:00 PM UTC

Quarterly Meeting


About this event

Join us for the Southeast ITSM User Group meeting, bringing users from ISM (Ivanti Service Management) and CSM (Cherwell Service Management) products from the Southeast United States. Learn about the latest product updates and brainstorm solutions for current projects.

At this meeting, we will see a presentation and discuss integrating with Virima, an Asset And Configuration Inventory tool, and Extraction, a reporting and metrics tool. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Roundtable discussions: Part of the meeting is an open forum to start conversations, ask questions, and help solve each other's problems. Please submit any questions you would like to cover as part of the group's roundtable discussion on the Ivanti Innovators Southeast ITSM group page. Use this unique join link for the Southeast ITSM group if you have not created an account on Ivanti Innovators.

This event is held via Zoom. View Zoom's privacy policy at



Tuesday, December 6, 2022
4:00 PM – 6:00 PM UTC


4:00 PMWelcome, Introductions, and Community Updates
4:15 PMIntegrating ISM with Virima Cloud Instance - Robert Hanson, The First Bank
5:00 PMXtraction - Mike McMullen, Ivanti
5:30 PMRoundtable Discussion
5:55 PMWrap up and Plan Next Meeting


  • Mike McMullen


    Principle Sales Engineer


  • Shannon Burns

    Ivanti User Group Team

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