Northern & Southern California Combined User Group Meeting

California ITSM

Friday, October 28, 2022, 4:00 – 11:30 PM UTC

Join us for the combined Northern and Southern California CSM user group meeting, on October 28, in Anaheim, CA where we'll offer a full day of free training on the converged product (Neurons for ITSM with CSM features). This will be an in-person only user group meeting and registration is required.

Neurons for ITSM


About this event

You've heard a lot about "convergence" over the last few months. We're pleased to announce that you have a unique opportunity to receive a FREE one-day training session on Neurons for ITSM with the converged features of CSM. This hands-on, in-person-only workshop will include a first look at Stored Values and Expressions, One-Steps, Service Catalog, Neurons for ticket classification, and Dashboards. Learn how the tool works, and evaluate if the converged product is right for your organization.

Seating is limited to 30, so RSVP now to reserve your spot. We'd hate for you to miss this unique opportunity.

We are aligning this meeting with the Ivanti Everywhere Series Roadshow in Anaheim, CA, held on October 27.  


  • In-person attendance is required for this user group meeting and training.
  • Parking: $15 daily rate at the Hyatt
  • Breakfast and lunch are provided.

Important links for this meeting:


4:00 PMCheck In and Breakfast
4:30 PMWelcome, Introductions, and Updates
4:45 PMConvergence Update/Demo – Joel Jacks, Ivanti
5:00 PMTraining on Neurons for ITSM w/converged features of CSM
7:00 PMLunch
8:00 PMTraining Continued
11:00 PMRoundtable
11:30 PMWrap Up and End Meeting


  • Shannon Burns

    Ivanti User Group Team

  • Aaron Camp

    Kingston Technology

    Southern California User Group Chair

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