Texas User Group: Solving Real IT Challenges Through Automation and Integration

In-person event

Location: SouthStar Bank, 10735 East Crystal Falls Parkway, Leander, 78641

Aug 28, 2:30 – 8:30 PM (UTC)

Join your peers at the Texas User Group for a day of technical learning and collaboration. Explore AI in ITSM and Neurons, Automation & Bots, the new Custom Action Interface, iPaaS/non-iPaaS integrations, and AEM while sharing real-world experiences, and best practices to help modernize IT operations, improve endpoint experiences, and drive greater efficiency.

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About This Meeting:

In-person event

Location: SouthStar Bank, 10735 East Crystal Falls Parkway, Leander, 78641 Date: Friday, August 28, 2026 Time: 10:00 AM – 3:00 PM CT (Check-in 9:30 AM)

Join fellow Ivanti customers and practitioners for a full day of technical discussions, knowledge sharing, and peer networking at our in-person Texas User Group meeting. We'll take a deeper look at AI in ITSM and Neurons, automation, bots, integrations, and AEM with a focus on architecture, implementation considerations, real-world use cases, and lessons learned from the field.

AI
Deep dive into AI in ITSM and Neurons configuration, licensing, knowledge management, prompt design, and implementation considerations.

Automation & Bots Deep Dive

Explore bot development, automation workflows, orchestration strategies, and real-world use cases for reducing operational overhead.

New Custom Action Interface
Walk through the design, configuration, and implementation of the New Custom Action Interface, including practical use cases and deployment considerations.

iPaaS and Non-iPaaS Integrations
Examine integration patterns, authentication methods, data flow considerations, and approaches for connecting Ivanti with external platforms.

AEM (Autonomous Endpoint Management)

Explore how AEM and ITSM work together to streamline service delivery, automate onboarding processes, and improve endpoint health through integrated workflows and automation.

Technical Peer Discussions

Connect with fellow administrators, engineers, and architects to share implementation experiences, lessons learned, and approaches to common technical challenges.

A continental breakfast and lunch will be provided. 

Please Note:

Meetings are held in person, virtually, or in a hybrid format using Microsoft Teams. For details, see the Microsoft Teams Privacy Policy.

User group meetings may be recorded and made available to registrants. For specific questions, please contact innovators.community@ivanti.com

Speakers

  • David Iannotti

    Ivanti

    Principal Field CTO

  • Dan Bennett

    Ivanti

    Senior Professional Service Consultant

  • Meeta Dash

    Ivanti

    Vice President, Product Management

  • Danny Hong

    Senior Product Manager, Ivanti