Wisconsin CSM IMUG Meeting - Convergence Workshop

Wisconsin CSM

Tue, Dec 13, 4:00 PM (UTC)

CSM
Convergence
Neurons for ITSM

34
RSVPs

About this event

Join us on December 13 for a Convergence (Neurons for ITSM with features from Cherwell Service Management) workshop. The Ivanti Advantage Learning team will deliver a unique opportunity for you to see and use many of the converged features from CSM in the Ivanti Neurons for ITSM platform for the first time. This is a hands-on, in-person only workshop and will include a first look at Stored Values and Expressions, One-Steps, Service Catalog, Neurons for ticket classification, Dashboards, and the mobile platform. Don’t miss out! REGISTER TODAY!

Speaker

  • Keith Oliverson

    Ivanti

    Senior Technical Trainer

When

When

Tuesday, 13 December
10:00 AM - 4:30 PM (CST)

Venue map

Agenda

4:00 PMWelcome, Introductions and Community Updates
4:15 PMConvergence Update
4:30 PMNeurons for ITSM with features from CSM Training - Keith Oliverson, Ivanti
6:30 PMLunch Break
7:30 PMContinued Training
10:30 PMMeeting Ends
10:45 PMLinger Longer

Organizers

  • Shannon Burns

    IMUG Team

  • Scott Schaff

    ATC

    Community Leader