Join us at the University of Wisconsin-Madison for the first in-person Wisconsin CSM (Cherwell Service Management) user group meeting in over two years! You don't want to miss this opportunity to re-connect and network with your user group peers. We have an action-packed agenda including a demo of some of the key features of the Converged product. This is not a full demo of the Neurons for ITSM product but a look at the Converge features e.g. One-step, Expression and Basic ITSM functionality. We are so excited to finally meetup in person! It's been too long! Register today! Can't attend in person this time? No worries, you can join us virtually. Important Links University of Wisconsin-Madison Campus Map (search on "Dejope Residence Hall") Please submit any questions you would like to cover as part of the roundtable discussion here: https://meet.ps/csm-wi Join other Wisconsin CSM User Group members on Ivanti Innovators to network and keep the conversation going between meetings:: https://innovators.ivanti.com/join/WICSM The virtual part of hybrid meetings is held via Zoom. View Zoom's privacy policy at https://explore.zoom.us/docs/en-us/privacy.html Covid Precautions We have partnered with our host to ensure we adhere to state and local guidelines. Masks are not required but will be available in the meeting room as will hand sanitizer.
Thursday, August 4, 2022
3:00 PM – 8:30 PM UTC
3:00 PM | Welcome, Introductions and Community Updates |
3:20 PM | Convergence Update & Demo - Joel Jacks, Ivanti |
4:10 PM | Break |
4:15 PM | Neurons for ITSM: Pulling Back the Curtain and Taking a Look - Robert Hanson and Derek Davis, The First Bank |
5:00 PM | Lunch |
6:00 PM | CMDB and Why it's the Center of the Universe - Mike Fuson, Excalibur |
6:45 PM | 10.x Features Demo - Jim Taylor, Ivanti |
7:30 PM | Break |
7:45 PM | Roundtable/Solve My Problem |
8:25 PM | Plan Next Meeting |
8:30 PM | Meeting Ends |
8:45 PM | Linger Longer |
Ivanti
Senior Principal Product Manager
Excalibur Data Systems
Senior Solution Architect and Consultant