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IT Service Management User Group
1665 Members
Contact Us
Join this community of other Ivanti customers to discuss all things Service and Asset Management product related. This group will meet to discuss many of the hot topics that IT professionals face. Come along to the meetings, share your knowledge, brainstorm solutions, hear about product updates; an exceptional opportunity to connect and learn from each other. So grab your coffee and cereal and come have a therapy session with your peers!
What makes these Ivanti user group meetings unique? They are for, by, and about customers. Customers determine the agenda and volunteer to present, and the Ivanti team will support the meeting—making our meetings truly customer-driven.
All are welcome!
29 oct 2026
In-Person User Group
Canadian User Group: AI, CMDB & Call Center Modernization
Participate in technical deep dives focused on AI in ITSM, CMDB, the ITSM roadmap, and interactive roundtable discussions. Hear directly from the City of Brampton as they share a real-world call center modernization initiative and how they leveraged Ivanti and Bright Pattern to support both internal teams and external customer interactions.
29 oct 2026
Ask the Expert
Ask the Expert: Patch Management Q&A — Keeping Pace with Continuous Security Updates
The patch landscape has fundamentally shifted. AI-assisted vulnerability discovery means the volume and frequency of critical updates is accelerating fast — and Windows OS is no longer the only priority. Join our cybersecurity experts this Cybersecurity Awareness Month for an open Q&A on how organisations are adapting. Bring your questions.
3 nov 2026
Virtual User Group
ITSM New Administrators User Group Meeting: Workflows, Quick Actions and Business Rules
Join Principal Technical Relationship Manager, John Stagaman for a practical session on Business Rules, Quick Actions and Workflows in Ivanti ITSM. Learn when to use each approach, avoid common pitfalls, and apply best practices through live demos and real-world examples. Bring your questions and leave with ideas you can put into practice.
10 nov 2026
Ask the Expert
Ask the Expert: Turning Data into Decisions with Ivanti MCP
Discover how Ivanti is bringing AI-powered endpoint intelligence into workflows using MCP. Bring your questions and join Paul Bornhutter for an exciting look at how connected data, predictive analytics and remediation guidance can help teams spot risk, prioritise action and make smarter operational decisions faster.
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