North America

Canadian ISM

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126 members

This Canadian Neurons for ITSM user group, also known as Ivanti Service Manager (ISM), is for, by, and about customers. Connect with other ISM administrators and process owners around Canada. We meet four times a year to see how other customers are using the platform or how others have solved the things you’re working on, learn the latest product updates, and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

What makes our Ivanti User Group meetings unique? They are for, by, and about customers. Customers determine the agenda and volunteer to present, and the Ivanti team will support the meeting—making them truly customer-driven.

What does a typical meeting agenda look like?

  • Welcome and introductions: find out who's in the room.
  • Ivanti updates and announcements.
  • Customer show and share: this is a chance for customers to see what other customers have done.
  • Product demo or discussion.
  • Roundtable discussion or solve my problem: this is an open forum to ask questions or discuss topics not on the formal agenda. It’s a good opportunity to crowdsource potential solutions regarding your ISM project.
  • Plan next meeting.

Upcoming events

2025년 6월 23일

Virtual User Group

Let’s Reconnect: Exploring AITSM & iPaaS with the Canadian User Group

After a long pause, the Canadian User Group is back! Join us on Monday, June 23 at 10:00 a.m. EDT to reconnect, share insights, and dive into the latest in AITSM & iPaaS.

2025년 10월 8일

In-Person User Group

Toronto User Group Summit: Bridge gaps. Unite efforts. Thrive together.

Attend our Toronto User Group Summit, where your fellow Ivanti users will convene to share ideas, discover solutions and innovate alongside one another. RSVP now to join us in person for this complimentary, 1.5-day event — seats are limited, registration is reserved for customers only.

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