This Canadian Neurons for ITSM user group, also known as Ivanti Service Manager (ISM), is for, by, and about customers. Connect with other ISM administrators and process owners around Canada. We meet four times a year to see how other customers are using the platform or how others have solved the things you’re working on, learn the latest product updates, and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.
What makes our Ivanti Momentum User Group (IMUG) events unique? They are for, by, and about customers. Customers determine the agenda and volunteer to present and the Ivanti team will support the event—making them truly customer-driven.
What does a typical meeting agenda look like?
Stay in touch with your group between meetings through your exclusive forum IMUG: Canada ISM User Group Forum this is the place to ask questions, request help, share your tales of woe or triumph or just chill out and chat.
Join us virtually for the Canadian ISM User Group Meeting on February 28 at 11:00 am EDT. At this meeting, there will be an ITAM demo and roadmap; see a presentation on the City of Brampton Service Desk Modernization, Webchats, IVR Automation, Self-Service, and Bright Pattern, ending with an open discussion to help solve your issues.
View detailsNov 30, 2022
IMUG Hybrid User Group
Canadian ISM IMUG Meeting - Nov 30, 2022
Canadian ISM User Group
Sep 20, 2022
IMUG In-Person User Group
Canadian ISM (Ivanti Service Manager) meeting
Canadian ISM User Group
Jun 14, 2022
IMUG Virtual User Group
Canadian IMUG ISM (Ivanti Service Manager) meeting
Canadian ISM User Group
IMUG Team
City of Leduc
Community Leader
William Osler Health Center
Systems Analyst
City of Brampton
Community Leader