Community Leader Guidelines

Leading a user group can be a very rewarding experience in both your personal and professional life. The team of community specialists within the Ivanti Innovators team equips you with the tools, resources, knowledge, and support network to help you build a successful User Group community.

Jennifer Ellis, City of Brampton, "Community Leaders are great. Easy to talk to. Every minute I've had to invest is worth it and makes me feel part of it."

Community Leaders are: 

• Active Ivanti customers who use an Ivanti product.
• Volunteers who are passionate about Ivanti solutions and are community champions, motivated to share knowledge and learn from others.
• Encouraged to recruit co-community leaders to help with user group event arrangements.
• The voice of their user group community—representing its thoughts, opinions, and wishes to the Ivanti Innovators Team.
• Enthusiastic and committed to promoting their group and growing its membership.

Josh Parnell, Randstad USA, "if you are considering being a Community Leader, you've already taken the hardest step."

Ivanti Innovators Community Leaders agree to:  

• Abide by and enforce the Ivanti Innovators Code of Conduct, making the experience safe and inclusive for all attendees.
• Act as a representative of yourself, not on behalf of a company or corporation.
• Support planning and moderate regularly scheduled user group meetings.*
• Assist the Ivanti Innovators team with local user group communication, invitations, and meeting updates.
• Facilitate your regularly scheduled user group meetings.
• Help solicit fellow user group members to host meetings (for on-site meetings).
• Recruit user group members to deliver presentations at user group events.
• Work with an Ivanti Innovators Customer Community Manager to suggest meeting topics and content, considering ideas from user group members.
• Submit requests for Ivanti staff or partner-led content (workshops, demonstrations, learning sessions, etc.).
• Participate in pre-event planning calls, when possible, to help form meeting agendas and schedules.
• Support the regional User Group Summits, if applicable: serve as a committee member alongside other leaders.
• Review and approve event landing pages.
• Be an advocate for the Ivanti Innovators program to prospective, new and current members of the user group community.
• Participate in interest calls with prospective members, as needed, to plan your group’s inaugural meeting.
• Attend Community Leader update calls prior to user group meetings, if time allows.

*The Ivanti Innovators Team reserves the right to add or remove Leaders from a User Group for any reason, including inactivity. Leaders who have not hosted a meeting in 12 consecutive months will be considered inactive, unless the team has approved an alternative meeting cadence. The team will be available to provide Community Leaders with the required support. Should inactivity continue, Community Leaders will receive a warning 30 days before the group is shut down.

Community Leader resources: 

• Community Leader onboarding and training
• Access to an event management platform for meeting promotion, communication, and member registration (RSVP)
• A content library to help plan agenda topics
• Dedicated Ivanti community managers available to support you whenever needed
• Access to a dedicated Community Leader SharePoint site

Community Leader recognition*: 

• Exclusive Community Leader gift
• Sneak peek at upcoming product enhancements (subject to NDA)
• Dinner-On-Us when attending onsite user group meetings
• Six-month subscription to Ivanti Advantage Learning (access to online videos and self-paced courses only), including the opportunity to earn certifications during this period. Attractive discount available for subscription extension**

Coming Soon: A new, comprehensive recognition package!

*Community Leader recognition described above is non-transferable, non-exchangeable, and may be modified by Ivanti at any time at its discretion.

**Extended to active Community Leaders who have organized and completed at least one user group meeting as a Community Leader.

Ivanti Innovators Team responsibilities:

Community Leaders and the Ivanti Innovators team have a mutual partnership with the goal of coordinating and hosting user group meetings. The team consists of Community Professionals within Ivanti who are dedicated to supporting Community Leaders and setting them up for success.

Your Ivanti Innovators team are here to:

• Monitor the meeting lifecycle
• Recruit Ivanti and partner-led demonstrations on your behalf
• Offer pre-event planning calls with Community Leaders
• Provide meeting support
• Create, send, and manage meeting invitations, and monitor registrations
• Provide continual support with metrics and insights on member feedback and group performance
• Help promote User Group events via Ivanti communication channels
• Organize multi-day Summits with support from a committee of Community Leaders
• Create dynamic event landing pages