2022 Q1 APAC EXM User Group

Mar 23, 2022, 3:00 – 5:00 AM (UTC)

Australia – New Zealand, EXM

Please join us for the first user group event in 2022. In this session, we will cover: - 2022.1 release - USQ sharing how they have implemented Ivanti Automation Engine - QUT sharing how they have built an approval matrix to streamline Travel requests - Northern Beaches Council improved their service management practices - Ivanti will demonstrate Self Healing and Auto Ticket Classification

About this event

Please join us for the first user group event in 2022. In this session, we will have a look at the 2022.1 release and what's coming later this month. We also have the USQ sharing how they have implemented Ivanti Automation Engine and QUT sharing how they have built an approval matrix to streamline Travel requests. Learn how Northern Beaches Council improved their service management practices and finally, Gary from Ivanti will demonstrate Self Healing and Auto Ticket Classification.

When

When

Wednesday, March 23, 2022
3:00 AM – 5:00 AM (UTC)

Agenda

3:00 AMIvanti corporate updates
3:15 AMWhat's new for 2022.1
3:45 AMUSQ Automation
4:10 AMQUT Approval Matrix
4:35 AMNorthern Beaches council
4:50 AMEnd of session

Speakers

  • Gary Wang

    Ivanti

    Solutions Architect

  • Ashton Mossop

    Queensland University of Technology

    Service Management Coordinator

  • Vee Ferreira

    University Of Southern Queensland

    Team Leader (Service Management)

Facilitator

  • Vee Ferreira

    University Of Southern Queensland

    Team Leader (Service Management)

Panelist

  • Ross Carins

    Ivanti

    Account Technology Strategist

Hosts

  • Gary Wang

    Ivanti

    Solutions Architect

  • Vee Ferreira

    University Of Southern Queensland

    Team Leader (Service Management)

Organizers

  • Gary Wang

    Solutions Architect

  • Vee Ferreira

    University of Southern QLD

    Service Management Team Leader

  • Ashton Mossop

    Queensland University of Technology

    Chapter Leader

  • Ross Carins

    Senior Sales Engineer

  • Kieran Shelley

    Senior Sales Engineer

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