2023 Q1 APAC EXM User Group

Australia – New Zealand, EXM

Mar 8, 2023, 3:00 – 5:00 AM

60
RSVPs

About this event

Please join us for the first user group event of 2023. This session is a bit of a mixed bag of topics and will involve quite a few demos from Ivanti. During our Q4 2022 session we posted a survey about new features you wanted to know about and we'll cover some of them in this session.

- Ivanti will provide an update about what's coming in the 2023.1 release

- Ivanti will do a demo of the new Graphical Action designer, simplified expression editor as well as MS Teams integration

- Ashton will share with us his experience and things to consider to get quality client feedback. This will then lead us into our round table discussion:

- Surveys - how do you do it?

To cap off the session we thought it would be a good to do a "survey" of the group and get an idea of your priorities for this year. What are you working on? What's around the corner? Is there any topics we can cover in our Q2, 3 & 4 sessions that would help you? There is no pressure to participate but please don't be shy.

When

When

Wednesday, March 8, 2023
3:00 AM – 5:00 AM UTC

Agenda

3:00 AMWelcome
3:10 AM2023.1 Release Overview
3:30 AMGraphical Actions & Simplified Expressions
4:00 AMMS Teams Integration
4:20 AMFeedback 101
4:35 AMRound Table: surveys
4:50 AMRound Table: what's on your roadmap this year?

Speakers

  • Richard Avent

    City of Melbourne

    TDI Service Desk Team Leader

  • Gary Wang

    Ivanti

    Solutions Architect

  • Vee Ferreira

    University Of Southern Queensland

    Team Leader (Service Management)

  • Ashton Mossop

    Queensland University of Technology

    Service Management Coordinator

Facilitators

  • Vee Ferreira

    University Of Southern Queensland

    Team Leader (Service Management)

  • Ashton Mossop

    Queensland University of Technology

    Service Management Coordinator

Hosts

  • Vee Ferreira

    University Of Southern Queensland

    Team Leader (Service Management)

  • Ashton Mossop

    Queensland University of Technology

    Service Management Coordinator

Organizers

  • Gary Wang

    Solutions Architect

  • Vee Ferreira

    University of Southern QLD

    Service Management Team Leader

  • Ashton Mossop

    Queensland University of Technology

    Chapter Leader

  • Ross Carins

    Senior Sales Engineer

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