Ivanti ESM User Group: ESM 2021 Roadmap Updates and ISM-MS Teams Integration

Feb 10, 2021, 11:00 PM – Feb 11, 2021, 12:30 AM (UTC)

Australia – New Zealand, EXM

In this session, we have invited the ESM Product Manager, Alan Taylor to share the latest roadmap and updates including the Cherwell acquisition, and take you through the configuration of ISM to MS Teams integration.

About this event

We have invited Alan Taylor, the Sr Principal Product Manager for ESM sharing the latest roadmap and the announcement of the move to acquire Cherwell. . In the last user group workshop, there was a lot of interest in the Service Manager - MS Teams integration, which was rolled out in the 2020.4 release. Join us in the workshop where we will have a discussion on the integration followed by a step-by-step walk-through to set it up.

When

When

February 10 – 11, 2021
11:00 PM – 12:30 AM (UTC)

Agenda

11:00 PMWelcome and Introductions
11:05 PMLatest News from Ivanti
11:15 PMESM Roadmap/Q&A with Alan Taylor (Product Management)
11:45 PMISM-MS Teams Integration Configuration
12:25 AMWrap Up
12:30 AMEnd of Session

Speakers

  • Gary Wang

    Ivanti

    Solutions Architect

  • Alan Taylor

    Ivanti

    Director, Product Management

Host

  • Gary Wang

    Ivanti

    Solutions Architect

Organizers

  • Gary Wang

    Solutions Architect

  • Vee Ferreira

    University of Southern QLD

    Service Management Team Leader

  • Ashton Mossop

    Queensland University of Technology

    Principal Consultant, Service Management

  • Ross Carins

    Senior Sales Engineer

  • Kieran Shelley

    Senior Sales Engineer

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