Workshop on Neurons for ITSM with Converged features from CSM N. America

Neurons Platform

Mar 15, 2023, 3:00 PM – Mar 16, 2023, 5:00 PM

Join us on March 15 & 16 for a workshop on Neurons for ITSM with features from Cherwell Service Management. The Ivanti Advantage Learning team will deliver a unique opportunity for you to see and use many of the converged features from CSM in the Ivanti Neurons for ITSM platform. Don't miss out! Register Today!

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RSVPs

About this event

Don’t miss out on this unique opportunity! On March 15 and 16, 2023, Ivanti Advantage Learning and the user group team are bringing the experience to you, wherever you may be! What’s on offer? Two 2-hour virtual workshops, on consecutive days, designed so that you can see and use many of the converged features from CSM in the Ivanti Neurons for ITSM platform. Take a look at Stored Values and Expressions, Quick Actions vs. One-Steps, Service Catalog, Neurons for ticket classification, dashboards, and the mobile platform. What are you waiting for? REGISTER TODAY!

Day one will consist of a guided tour around Neurons for ITSM, and day two will dive deeper into these specific features. In addition, you will be given a user login to allow you to follow along. The best part is you will have these credentials for a limited period to continue expanding your knowledge after this workshop ends.

When

When

March 15 – 16, 2023
3:00 PM – 5:00 PM UTC

Agenda

Please click the dates above to see the agenda for day 1 or day 2.
Welcome, Introductions, & Community Updates
Guided Tour of Neurons for ITSM
Meeting Ends

Organizers

  • Graham Plumb

    Community Program Manager

  • Yvonne Seidnawi

    User Group Team

  • Shannon Burns

    Senior Customer Advocacy Manager

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