Pacific Northwest ISM Meeting

Pacific Northwest ISM

Dec 8, 2022, 5:00 PM – Dec 9, 2022, 12:30 AM

Join us on December 8th at the Seattle Municipal Tower in Seattle, WA. The Ivanti Advantage Learning team will deliver an all-day, hands-on workshop into Neurons for ITSM with converged features from CSM. This is an in-person only offering, don't miss out! Register today!

ISMITSMNeurons for ITSM

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RSVPs

About this event

Join us at the upcoming IMUG: Pacific Northwest (PNW) ISM meeting on December 8th at the Seattle Municipal Tower in Seattle, WA. The Ivanti Advantage Learning team will be providing an opportunity for you to see and use the Ivanti Neurons for ITSM platform. This hands-on, in-person-only workshop will include looking at Stored Values and Expressions, Quick-Actions, Service Catalogs, Neurons for ticket classification, and Dashboards. If you or someone you know is new to Neurons for ITSM, this is the time to take advantage of this FREE one-day training opportunity offered exclusively at this user group meeting. Don’t miss out! Seating is limited - REGISTER TODAY!

Important links for this meeting:

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators: https://innovators.ivanti.com/forum/c/pacific-northwest-ism-group

Please submit any questions you would like to cover as part of the Convergence discussion here: meet.ps/pnw-ism

When

When

December 8 – 9, 2022
5:00 PM – 12:30 AM UTC

Agenda

5:00 PMCoffee and Networking
5:30 PMWelcome, and Introductions
5:45 PMNeurons for ITSM Training - Keith Oliverson, Ivanti
7:30 PMConvergence Update - Joel Jacks, Ivanti
8:00 PMLunch
9:00 PMNeurons for ITSM Training Cont. - Keith Oliverson, Ivanti
12:30 AMWrap-up/Meeting Ends

Speaker

  • Keith Oliverson

    Ivanti

    Senior Technical Trainer

Organizers

  • Shannon Burns

    Ivanti User Group Team

  • Tony Pappas

    City of Seattle (Contract #3543)

    ITSM Manager

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