Nov 5, 5:00 PM – Nov 6, 10:30 PM (UTC)
Service and Asset Management Central
Join fellow Ivanti users for a free 1.5-day event with a customer-designed agenda, featuring training, expert sessions, deep dives, and a Consulting Corner for personalized guidance. Space is limited—reserve your spot today!
11:00am – 4:30pm | Half-Day of Training
Join us for a half-day training session led by Ivanti experts.
Networking reception immediately following training.
Technical Trainer
Enterprise Service Management (ESM) Harness APIs, iPaaS, and Automation to Transform Your Workflows: Participate in a practical technical training session designed to deepen your understanding of Neurons integrations. Gain expertise in API connectivity, iPaaS deployment, and automation of ITSM processes—including advanced security and authentication workflows.
Rob de Korte Senior Technical Trainer
Unified Endpoint Management (UEM)
Maximize Ticket Deflection with Neurons and Survey Bots: Dive into this technical training focused on configuring bots for automated incident detection. Discover how bots utilize event monitoring, automated workflows, and API integrations to proactively identify issues, resolve incidents, manage ticket flows, and automate user notifications throughout the incident lifecycle. This session is designed for both beginner and advanced users. Master Reporting and Dashboard Design: Learn best practices for building effective UEM reports and dashboards, including data selection, visualization techniques, and actionable insights to optimize endpoint management.
8:00am | Check-In Opens
Start your day early—enjoy coffee, breakfast, and networking with peers.
8:45am – 4:30pm | Technical Sessions
Participate in a full day of in-depth technical sessions, including Enterprise Service Management (ESM) & Unified Endpoint Management (UEM) topics.
Make the most of your day—stop by the Consulting Corner for personalized expert guidance!
Brian Etty Principal Professional Services Consultant
Neal Edrich Principal Customer Success Manager
ESM Learning Track
Deep Dive: ITAM & Asset Lifecycle Management: Discover industry best practices in IT Asset Management and Asset Lifecycle Management during this interactive session. Learn how to make effective system changes, determine the most valuable data to enter—such as contracts, entitlements, and discovered information—and seamlessly integrate external discovery sources. We’ll also cover what fields and forms are essential for achieving a true single-pane-of-glass view, empowering you to easily compare owned and discovered software and accurately assess software licensing risk. Bring your questions and gain actionable insights to optimize your ITAM strategy and processes.
Robert DeStefano Senior Product Marketing Manager
Chad Welch Principal Sales Engineer
UEM Learning Track
Deep Dive: Mobile Device Management (MDM) & Mobile Threat Defense (MTD): This technical session provides a focused overview of MDM and MTD architectures, followed by a step-by-step walkthrough of environment setup and policy configuration. The live demo will showcase real-world deployment scenarios, advanced security controls, and threat response workflows. You’ll leave with actionable best practices to bolster your organization’s mobile security posture and optimize device management. Suitable for both administrators new to mobile security and experienced professionals looking to refine their technical approach.
Mike Skinner Principal Sales Engineer
ESM Learning Tracks
Dive into Bots Integration: Delve into the technical workings of Bots Integration and see how automated workflows can elevate your incident management and software request processes. Includes detailed guidance from setup to optimization—for all skill levels.
Maturing your CMDB: Discover practical steps to refine, enhance, and fully leverage your CMDB for greater IT service management maturity.
Gregg Smith Senior Professional Services Consultant
ESM Learning Track
Deep Dive into xTraction: Dive deep into xTraction’s technical capabilities: streamline data integration and reporting, and get best practices for customizing dashboards to meet your unique requirements.
UEM Learning Track
Deep Dive into xTraction: Learn how xTraction takes Patch Management further with automated reports, simplified setup, seamless integration, and dashboard customization tips for users of any background.
Jonathan Gallagher Senior Manager, Professional Services
UEM Learning Tracks
Simplifying Software Distribution, Provisioning, and Patching Compliance with Bots: Dive deep into automating software deployment and patch management with bots, including setup, configuration, demos, and best practices for all experience levels. Deep Dive: Ring Deployment and Patch Management Compliance: Get practical guidance on implementing ring deployment and ensuring patch compliance, including rollout planning, monitoring compliance and remediation, and a live demo for all experience levels.
Chad Welch Principal Sales Engineer
UEM Learning Track Getting Started: Apple Declarative Management Predicates: A beginner-friendly session covering the basics of Apple Declarative Management Predicates, including an overview, setup, live demo, tips, best practices, and common pitfalls.
Bryan Lai Solutions Architect
ESM Learning Track
Security Solutions and LOB/EWM Capabilities: Explore Ivanti’s Security Solutions—integrating GRC and SecOps for complete threat visibility and actionable insights, plus LOB and EWM features like HR, Facilities, and PPM to streamline operations and ensure governance.
Event Venue: DoubleTree by Hilton Hotel Austin - University Area 1617 North Interstate 35, Austin, Texas 78702
Lodging Details: We have secured a block of rooms at the DoubleTree by Hilton Hotel Austin. Take advantage of the discounted rate of $169/night by booking your group rate before Sunday, October 5, 2025.
Parking: Complimentary parking for attendees.
November 5 – 6, 2025
5:00 PM – 10:30 PM (UTC)
