Southeast ITSM User Group Meeting

Feb 17, 2023, 4:00 – 6:00 PM (UTC)

Southeast User Group

Join us for the next Southeast ITSM User Group meeting on February 17 at 10 AM CT. Learn about ITAM, hear a roadmap on CSM, Neurons for ITSM, and ITAM. Create stronger business connections, share your knowledge, learn from other users' experiences and expertise, and participate in our open discussion forum to get advice from your peers on current projects and challenges.

Join us for the Southeast ITSM User Group meeting, bringing users from ISM (Ivanti Service Management) and CSM (Cherwell Service Management) products from the Southeast United States. Learn about the latest product updates and brainstorm solutions for current projects.

At this meeting, we will learn about ITAM and see a demonstration of how it works, hear a roadmap on CSM, Neurons for ITSM, and ITAM. And get the answer to the big question, what do Neurons for ITSM mean, and what is the difference between Neurons for ITSM service management versus Neurons for ITSM the platform? This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Roundtable discussions: Part of the meeting is an open forum to start conversations, ask questions, and help solve each other's problems. Please submit any questions you would like to cover as part of the group's roundtable discussion on the Ivanti Innovators Southeast ITSM group page. Use this unique join link for the Southeast ITSM group if you have not created an account on Ivanti Innovators.

This event is held via Zoom. View Zoom's privacy policy at https://explore.zoom.us/docs/en-us/privacy.html

When

When

Friday, February 17, 2023
4:00 PM – 6:00 PM (UTC)

Agenda

Welcome, Introductions, and Community Updates
CSM Roadmap - Gary Parker, Ivanti
Neurons for ITSM & ITAM Roadmap - Jeff Kelsey, Ivanti
ITAM Demo & What is Neurons for ITSM - Jane Leahy, Ivanti
Roundtable Discussion
Wrap up and Plan Next Meeting

Speakers

  • Gary Parker

    Ivanti

    Manager, Product Management

  • Jeff Kelsey

    Ivanti

    Director, Product Management

  • Jane Leahy

    Ivanti

    Senior Sales Engineer

Organizers

  • Shannon Burns

    Ivanti Customer Community & Advocacy Team

  • Robert Hanson

    Grand Bank for Savings

    CTO/ CISO

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