This event is closed. Thank you to those who attended.

 

To access the recordings: Coming Soon

To access the transcripts: Comming Soon

 

 

Join us at the Melbourne Enterprise Service Management (ESM)
User Group Summit on May 22, 2025


For an immersive, one day experience designed to empower you (our Innovator members) with knowledge, skills, and connections to maximize your use of Ivanti products and services. 


This User Group Summit is completely FREE to attend, but space is limited, so be sure to register early!

Register Now!

 

Meet our presenters

Peter Paul Adams

Senior Director, Product Management, Ivanti

     

Andrew Hatton

Professional Services Consultant, Ivanti

   

Kieran Shelley

Senior Sales Engineer, Ivanti

  

Ross Carins

Lead Account Technology Strategist, Ivanti

 

 Agenda

22 May 2025
8:30 AM - 9:00 AM

Registration/Check-in
9:00 AM - 9:15 AM

Welcome & Introductions 
9:15 AM - 11:15 AM

Training on Advance Email Monitor Processor

Andrew Hatton, Professional Services Consultant, Ivanti
11:15 AM - 11:30 AM

Break 
11:30 AM - 12:30 PM

Deep Dive Group Objects

Andrew Hatton, Professional Services Consultant, Ivanti
12:30 PM - 1:30 PM

Lunch
1:30 PM - 2:30 PM

Training on API / integration with ISM into other systems

Andrew Hatton, Professional Services Consultant, Ivanti
2:30 PM – 3:00 PM

Group Collaboration - customers sharing their Dashboards and Self-service UI designs
3:00 PM – 3:15 PM

Break
3:15 PM – 4:15 PM

Roadmap on AI and ITSM/ITAM w/roundtable discussion around AI

Peter Paul Adams, Senior Director, Product Management, Ivanti 
4:15 PM - 4:30 PM

Wrap up
4:30 PM

Post-event networking

 All times are Canberra, Melbourne, Sydney

 

Venue details 

22 May 2025 from 9 am to 4:30 pm
Chapter Place at Pentridge
1 Pentridge Blvd, Coburg VIC 3058

View map. (The red arrows and circle mark the entrances to the venue.)

For your convenience, accommodation is available onsite at the brand-new Adina Hotels Pentridge at a discounted rate. Book your accomodation by selecting your preferred dates and room configuration. Positioned just 20 minutes from Melbourne Airport and Melbourne CBD, you’ll have several transport options.

  • Parking is available for delegates on the surrounding streets and under the IGA Pentridge complex, via Stockade Avenue, with a maximum daily charge of $36. Learn more about this alternative parking option here.
     
  • Tram - Catch the Route 19 tram from Melbourne CBD (Elizabeth Street). Northbound from the city, the Route 19 tram runs along Elizabeth Street, past the Queen Victoria Market, along Royal Parade (and past Melbourne University) and then along Sydney Road to Pentridge. Northbound, alight at either Stop 34 (Bell Street & Sydney Road) or Stop 36 (Rodgers Street & Sydney Road), then walk to Pentridge. Look for the Pentridge Clock Tower — you won’t miss it.
     
  • Train - Catch the Upfield Line from Melbourne CBD (Flinders Street, Southern Cross, Parliament, Flagstaff or Melbourne Central Stations) and alight at either Coburg Train Station or Batman Train Station – from there, Pentridge is a short, 6-minute walk.
     

 
Register Now!