IMUG Northeast CSM Group | Ivanti Momentum User Groups

About

This Cherwell Service Management (CSM) user group is for, by, and about customers. Connect with other CSM administrators and process owners around the New England area. We meet three times a year to see how other customers are using the platform or how others have solved for the same things you’re working on, learn the latest product updates, and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

What makes these Ivanti user group events unique? Customers determine the agenda and volunteer to present making our events truly customer-driven.

What does a typical meeting agenda look like?

Welcome and Introductions: Find out who's in the room.
Ivanti and CSM Updates and Announcement
Customer Show and Share: This is a chance for customers to see what other customers have done
Product Demo or Discussion
Roundtable Discussion or Solve my Problem: This is an open forum to ask questions or discuss topics not on the formal agenda. It’s a good opportunity to crowdsource potential solutions regarding your CSM project.
Plan Next Meeting

Stay in touch with the group between meetings.

Join other Northeast CSM User Group members on Ivanti Innovators to network and keep the conversation going between meetings: https://innovators.ivanti.com/join/NortheastCSM

Upcoming event

Oct 19, 2022 - IMUG Virtual User Group

Northeast CSM (Cherwell Service Management) Exchange Two-Day User Group Meeting

The Northeast CSM user group will hold its first Exchange (aka Northeast Summit) since COVID, on October 19 and 20, in Portsmouth, NH. This will be a two-day user group meeting and registration is required. Day 1 of the Exchange is open to in-person attendance only. Day 2 of the Exchange is open to both in-person or virtual attendance.

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Organizers