US - Central

Texas CSM



This Cherwell Service Management (CSM) user group is for, by, and about customers. Connect with other CSM administrators and process owners around Texas. We meet three times a year to see how other customers are using the platform or how others have solved for the same things you’re working on, learn the latest product updates, and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

What makes these Ivanti user group meetings unique?  Customers determine the agenda and volunteer to present making our meetings truly customer-driven.

What does a typical meeting agenda look like?

  • Welcome and Introductions: Find out who's in the room.
  • Ivanti and CSM Updates and Announcement
  • Customer Show and Share: This is a chance for customers to see what other customers have done
  • Product Demo or Discussion
  • Roundtable Discussion or Solve my Problem: This is an open forum to ask questions or discuss topics not on the formal agenda. It’s a good opportunity to crowdsource potential solutions regarding your CSM project.
  • Plan Next Meeting

Stay in touch with the group between meetings.
Join other Texas CSM User Group members in Ivanti Innovators to network and keep the conversation going between meetings:

Upcoming events

Sep 29, 2023

Virtual User Group

Texas CSM User Group Meeting

Join us for the Texas CSM user group meeting, where you will get an update on the migration and available options. Sue Barber with MITRE will show their outage application in CSM and come together for a solve-my-problem session focused on Cherwell Service Management. Submit your issues/problems at beforehand.

Past events

In-Person User Group

Texas CSM IMUG Meeting - Convergence Workshop

Virtual User Group

Texas CSM User Group Meeting

Virtual User Group

Texas CSM User Group Meeting

Virtual User Group

Texas CSM User Group Meeting

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Joshua Tooley

Community Leader
Texas Christian University

Shannon Burns

Ivanti User Group Team

Contact Us