Toronto User Group Summit

Courtyard by Marriott Toronto Northeast Markham, 7095 Woodbine Avenue, Markham, ON L3R 1A3

Oct 8, 12:00 – 9:00 PM (UTC)

Canadian ISM

Join fellow Ivanti users for a free 1.5-day event with a customer-designed agenda, featuring training, expert sessions, deep dives, and a Consulting Corner for personalized guidance. Space is limited—reserve your spot today!

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October 8

8:00am | Check-In Opens

Start your day early—enjoy coffee, breakfast, and networking with peers.

8:30 AM – 10:15 AM | Welcome + Group Activity

Take part of an interactive activity to see how Ivanti products integrate and work together.

9:45am – 5:00pm | Technical Sessions

Experience a full day packed with in-depth technical sessions on both Enterprise Service Management (ESM) and Unified Endpoint Management (UEM).

Technical Trainer

Enterprise Service Management (ESM) Technical Training

Harness APIs, iPaaS, and Automation to Transform Your Workflows: Participate in a practical technical training session designed to deepen your understanding of Neurons integrations. Gain expertise in API connectivity, iPaaS deployment, and automation of ITSM processes—including advanced security and authentication workflows.

Rob de Korte Senior Technical Trainer

Unified Endpoint Management (UEM)Technical Training

Maximize Ticket Deflection with Neurons and Survey Bots: Dive into this technical training focused on configuring bots for automated incident detection. Discover how bots utilize event monitoring, automated workflows, and API integrations to proactively identify issues, resolve incidents, manage ticket flows, and automate user notifications throughout the incident lifecycle. This session is designed for both beginner and advanced users. Master Reporting and Dashboard Design: Learn best practices for building effective UEM reports and dashboards, including data selection, visualization techniques, and actionable insights to optimize endpoint management.

Dan Bennett Senior Professional Services Consultant

Chad Arjoon Senior Customer Success Manager

ESM Technical Deep Dive

ITAM & Asset Lifecycle Management: Discover industry best practices in IT Asset Management and Asset Lifecycle Management during this interactive session. Learn how to make effective system changes, determine the most valuable data to enter—such as contracts, entitlements, and discovered information—and seamlessly integrate external discovery sources. We’ll also cover what fields and forms are essential for achieving a true single-pane-of-glass view, empowering you to easily compare owned and discovered software and accurately assess software licensing risk. Bring your questions and gain actionable insights to optimize your ITAM strategy and processes.

Robert DeStefano Senior Product Marketing Manager

Sumit Karmarkar Senior Sales Engineer

UEM Technical Deep Dive

Mobile Device Management (MDM) & Mobile Threat Defense (MTD): This technical session provides a focused overview of MDM and MTD architectures, followed by a step-by-step walkthrough of environment setup and policy configuration. The live demo will showcase real-world deployment scenarios, advanced security controls, and threat response workflows. You’ll leave with actionable best practices to bolster your organization’s mobile security posture and optimize device management. Suitable for both administrators new to mobile security and experienced professionals looking to refine their technical approach.

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Sumit Karmarkar Senior Sales Engineer

ESM Session Spotlight:

What's Now, Next, and Beyond with Ivanti AI + a Look at the New UI: Explore Ivanti’s latest AI features, upcoming enhancements, and ways to use AI beyond the platform—plus a preview of the refreshed, modern UI.

ESM Technical Deep Dive

Dive into Bots Integration: Delve into the technical workings of Bots Integration and see how automated workflows can elevate your incident management and software request processes. Includes detailed guidance from setup to optimization—for all skill levels. ESM Learning Track

Maturing your CMDB: Discover practical steps to refine, enhance, and fully leverage your CMDB for greater IT service management maturity.

Gregg Smith Senior Sales Engineer

ESM Technical Deep Dive

Dive deep into xTraction’s technical capabilities: Streamline data integration and reporting, and get best practices for customizing dashboards to meet your unique requirements. UEM Technical Deep Dive

Dive into xTraction: Learn how xTraction takes Patch Management further with automated reports, simplified setup, seamless integration, and dashboard customization tips for users of any background.

Jonathan Gallagher Senior Manager, Professional Services

UEM Technical Deep Dives

Software Distribution, Provisioning, and Bots: Discover how to simplify and accelerate software distribution and device provisioning across your organization. Learn how bots can automate routine tasks, improve efficiency, and reduce manual effort in IT management. Plus, get an overview of app control and privilege management features that support a secure and well-governed environment—for all experience levels. Ring Deployment and Patch Management Compliance: Get practical guidance on implementing ring deployment and ensuring patch compliance, including rollout planning, monitoring compliance and remediation, and a live demo for all experience levels.

Patrick Bright Lead Sales Engineer

UEM Learning Track Getting Started: Apple Declarative Management Predicates: A beginner-friendly session covering the basics of Apple Declarative Management Predicates, including an overview, setup, live demo, tips, best practices, and common pitfalls.

Bryan Lai Solutions Engineer

ESM Learning Track

Security Solutions and LOB/EWM Capabilities: Explore Ivanti’s Security Solutions—integrating GRC and SecOps for complete threat visibility and actionable insights, plus LOB and EWM features like HR, Facilities, and PPM to streamline operations and ensure governance.

Share your expertise! Apply to be a Speaker at a user group summit and inspire the Innovators community! 

Venue Details

Event Venue: Courtyard by Marriott Toronto Northeast Markham, 7095 Woodbine Avenue, Markham, ON L3R 1A3

Lodging Details: We have secured a block of rooms at the Courtyard by Marriott Toronto Northeast Markham. Take advantage of the discounted rate of $189 CAD/night by booking your group rate before Monday, September 1, 2025.

Parking: Complimentary parking for attendees. For guests staying overnight at the hotel parking is $8.00 per vehicle overnight.

Bus Station: Markham GO Station & Toronto Coach Terminal

Subway Station: Toronto Transit Commission - Don Mills Station

Train Station: Toronto Union Station 

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When

When

Wednesday, October 8, 2025
12:00 PM – 9:00 PM (UTC)