Arizona CSM User Group Meeting

Arizona CSM

Jun 2, 2022, 6:30 – 10:00 PM


About this event

Join us in Tempe for the first in-person Arizona CSM (Cherwell Service Management) user group meeting in over two years! We are SO excited! Register today! Not able to join us in-person this time around? No worries, you can join us *virtually*. Simply select the "attending virtually" option when you register.

The Arizona CSM (Cherwell Service Management) user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM administrators and process owners in Arizona. We meet three times a year to see how other customers are using the platform or how others have solved for the same things you’re working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Important links for this meeting:

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators:

Please submit any questions you would like to cover as part of the roundtable discussion here:

This event is held via Zoom. View Zoom's privacy policy at 



Thursday, June 2, 2022
6:30 PM – 10:00 PM UTC


6:30 PMPre-Meeting Lunch and Networking
7:00 PMMeeting Begins - Welcome, Introductions and Community Updates
7:20 PMConvergence Update and CSM Roadmap - Mike McMullen, Ivanti
8:15 PMSmartbot for CSM - Eric Krueger, StrataCom
9:00 PMRoundtable Discussion/Solve My Problem
9:30 PMPlan Next Meeting
9:45 PMMeeting Ends



    PulteGroup Inc

    Community Leader

  • Shannon Burns

    Ivanti User Group Team

  • Daniel Scholz

    PulteGroup Inc

    Community Leader

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