Australia - New Zealand CSM Group

Australia - New Zealand CSM

Tuesday, February 14, 2023, 12:00 – 2:00 AM UTC



About this event

The 14th Feb 2022 Australia - New Zealand CSM (Cherwell Service Management) user group meeting will focus mainly on updates related to the converged Neurons for the ITSM platform. An excellent opportunity for us to give you a further update on the Cherwell Service Management (CSM) / Neurons for ITSM merger and what the future holds for CSM customers.

The Australia - New Zealand CSM (Cherwell Service Management) user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM administrators and process owners around Australia and New Zealand. We meet four times a year to see how other customers are using the platform or how others have solved the same things you’re working on. Learn the latest product updates and brainstorm solutions for current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Important links for this meeting:



Tuesday, February 14, 2023
12:00 AM – 2:00 AM UTC


12:00 AMWelcome, Introduction and Updates
12:15 AMOur Jouney to Neurons for ITSM
12:30 AMReporting.
1:30 AMConvergence Update and Q & A
1:45 AMClosing and What's Next?


  • Glenn Crooks


    Enterprise Service Management Specialist

  • Kieran Shelley


    Senior Sales Engineer

  • Gary Wang


    Solutions Architect


  • Glenn Crooks

    Aurizon Operations

    User Group Community Leader

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