Canadian ISM IMUG Meeting - Nov 30, 2022

Canadian ISM

Wednesday, November 30, 2022, 4:00 – 7:00 PM UTC

Join us Live or virtually for the Canadian ISM User Group Meeting on November 30, 2022, at 11:00 am EDT in Boardroom 2G on the 2nd Floor Walkway, Brampton City Hall – 2 Wellington Street West. Parking is available under City Hall



About this event

Join us at the upcoming meeting of the new IMUG: Canadian ISM Group.

This Ivanti Service Manager (ISM) user group is led by, for, and about customers and fosters collaboration among group members.

Connect with other ISM administrators and process owners around the Canadian region. We meet four times a year to see how other customers are using the platform or how they have solved problems you are working on. Learn about the latest product updates and brainstorm solutions for current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Roundtable discussions: part of the meeting is an opportunity to start discussions, ask questions, help solve each other's problems and find out what people are currently working on. Please submit any questions you would like to cover as part of the group's roundtable discussion on the Ivanti Innovators Canadian ISM group page.

Use this unique join link for the Canadian ISM group if you have not created an account on Ivanti Innovators.

Please note: This is a hybrid live/virtual meeting during which we will use third-party conferencing (MS Teams). MS Teams privacy policy.


4:00 PMIntroductions
4:05 PMDeep dive on relationships and indexes - Kifinti
5:05 PMBreak
5:15 PMUse case on Virtual Server Service Request - Mike Abraniuk, City of Leduc
5:45 PMBreak
5:55 PMRoadmap - Ivanti
6:25 PMBreak
6:35 PMOpen Forums - Ask your Questions
7:00 PMMeeting Concludes


  • Ann Ramsey


  • Alan Taylor


    Snr Principal Product Manager


  • Shannon Burns

    Ivanti User Group Team

  • Michael Abraniuk

    City of Leduc

    Community Leader

  • Kelly Ruston

    William Osler Health Center

    Systems Analyst

  • Jennifer Ellis

    City of Brampton

    Community Leader

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