Jun 27, 5:00 – 6:30 PM (UTC)
Join the Healthcare ITSM User Group meeting to hear Caitlin Nourani from Sharp HealthCare present their Major Incident process, and Bryan Lai, with Ivanti will provide tips and best practices for Problem and Incident management processes.
Are you ready to build stronger ties with your peers in the North American Healthcare community? Join us at the next Healthcare ITSM User Group meeting on June 27, 2024 at 10:00am PST.
What's on the agenda:
Please note:
This is a virtual meeting during which we will use third-party conferencing. View MS Teams privacy policy.
User group meetings may be recorded and may be made available to registrants. Please direct specific questions to the user group leader facilitating the event.
Thursday, June 27, 2024
5:00 PM – 6:30 PM (UTC)
| 5:00 PM | Introductions and Updates |
| 5:10 PM | Major Incident Overview |
| 5:45 PM | Incident and Problem |
| 6:10 PM | Round Table and Wrap Up |
| 6:30 PM | Meeting Ends |
Los Angeles Department of Mental Health
Sharp Health
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