Healthcare ITSM User Group - Incident and Problem Management - June 27, 2024

Jun 27, 2024, 5:00 – 6:30 PM (UTC)

Join the Healthcare ITSM User Group meeting to hear Caitlin Nourani from Sharp HealthCare present their Major Incident process, and Bryan Lai, with Ivanti will provide tips and best practices for Problem and Incident management processes.

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About This Meeting:

Are you ready to build stronger ties with your peers in the North American Healthcare community? Join us at the next Healthcare ITSM User Group meeting on June 27, 2024 at 10:00am PST. 

What's on the agenda:

  • Caitlin Nourani from Sharp HealthCare presents their Major Incident process.
  • Bryan Lai with Ivanti will provide tips and best practices for Problem and Incident management processes.

Please note:

This is a virtual meeting during which we will use third-party conferencing. View MS Teams privacy policy.

User group meetings may be recorded and may be made available to registrants. Please direct specific questions to the user group leader facilitating the event.

Please Note:

Meetings are held in person, virtually, or in a hybrid format using Microsoft Teams. For details, see the Microsoft Teams Privacy Policy.

User group meetings may be recorded and made available to registrants. For specific questions, please contact innovators.community@ivanti.com

Speakers

  • Melvin Mabele

    Los Angeles Department of Mental Health

  • Caitlin Nourani

    Sharp Health