Healthcare ITSM: Workflow Streamlining: Epic Access and Training Requests.

Aug 7, 5:00 – 6:30 PM (UTC)

Healthcare ITSM

Join the upcoming Healthcare ITSM User Group meeting! In this session, Deborah Verducci from NYU will share how streamlining task orchestration and automating service request creation can simplify Epic access management.

Login to RSVP

Join us for the next Healthcare ITSM User Group Meeting on August 7, 2025, at 10:00 a.m. PST for a session on "Workflow Streamlining: Epic Access and Training Requests."

In this session, Deborah Verducci from NYU will share how streamlining task orchestration and automating service request creation can simplify Epic access management. Learn how automating AD group entitlements efficiently handles complex criteria—such as employees with multiple roles like researchers who are also physicians and professors. Not an Epic customer? There's still much to take away from this session that applies to request workflows for any EMR.

Don’t miss the chance to learn innovative ways to optimize workflows and tackle complex access scenarios!

Please note:

This is a virtual meeting during which we will use third-party conferencing. View MS Teams privacy policy.

User group meetings may be recorded and may be made available to registrants. Please direct specific questions to the user group leader facilitating the event.

Innovators community forum. Keep the discussion going after your meeting and pose your questions here.

When

When

Thursday, August 7, 2025
5:00 PM – 6:30 PM (UTC)

Agenda

Introductions and Updates
Workflow Streamlining: Epic Access and Training Requests
Meeting Ends

Speaker

  • Deborah Verducci

    NYU Langone Health

    ITSM Product Manager / ITIL Process Design and Automation

Organizers

  • Shannon Burns

    Ivanti User Group Team

  • Caitlin Cummings

    Sharp Healthcare

    Community Leader

  • Joan Rose

    Samaritan Health Services Inc

    Community Leader

Contact Us