Arizona CSM User Group Meeting

Arizona CSM

Feb 10, 2022, 4:00 – 7:00 PM


About this event

The Arizona CSM (Cherwell Service Management) user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM administrators and process owners in Arizona. We meet three times a year to see how other customers are using the platform or how others have solved for the same things you’re working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Important links for this meeting:

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators:

Please submit any questions you would like to cover as part of the roundtable discussion here:

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Thursday, February 10, 2022
4:00 PM – 7:00 PM UTC


4:00 PMWelcome / Introductions / Community Updates
4:15 PMConvergence update with Q&A - Ken Wooten, Ivanti
5:00 PMReimplementation Best Practices (Tips & Tricks) - Eric Kreuger, Stratcom
5:30 PMBreak
5:40 PMExcel Merge – Mike Estep, Excalibur
6:10 PMRoundtable Discussion
6:50 PMPlan Next Meeting
7:00 PMEnd Meeting


  • Ken Wooten


    Director, Product Management



    PulteGroup Inc

    Community Leader

  • Shannon Burns

    Ivanti User Group Team

  • Daniel Scholz

    PulteGroup Inc

    Community Leader

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