Oct 10, 2023, 3:00 – 8:00 PM (UTC)
Midwest Service Management Diners Club
This is an in-person-only meeting. Hear from John Stagaman as he provides tips and recommendations on improving your self-service UI for customers using Neurons for ITSM and CSM. Hear from the University of Iowa Hospitals and Clinics about their CSM shopping cart integration with PeopleSoft, and stick around after lunch for a holiday end-of-year celebration with games and raffle prizes.
At this meeting, we will hear from John Stagaman as he provides tips and recommendations on improving your self-service UI for customers using Neurons for ITSM and CSM. Hear from the University of Iowa Hospitals and Clinics about their CSM shopping cart integration with PeopleSoft, and stick around after lunch for a holiday end-of-year celebration with games and raffle prizes. Don't miss out! Register Today!
Important Links:
Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators: https://innovators.ivanti.com/forum/c/imug-iowa-service-management-diners-club.
If you haven't joined Innovators yet, use this unique join link to sign up and be added to the Iowa group automatically: https://innovators.ivanti.com/join/iaitsm
Tuesday, October 10, 2023
3:00 PM – 8:00 PM (UTC)
| 3:00 PM | Welcome, Introductions and Community Updates |
| 3:15 PM | Shopping Cart integrated with PeopleSoft- Jennifer Reinier, University of Iowa Hospitals and Clinics |
| 3:45 PM | Improving your self-service UI - John Stagaman, Ivanti |
| 5:00 PM | Lunch |
| 6:00 PM | Holiday and end-of-year celebration begins - in-person only |
| 7:45 PM | Wrap-up / Plan for next meeting |
| 8:00 PM | Meeting Ends |
University of Iowa
Lead Application Developer
Ivanti
Principal Technical Relationship Manager
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