Midwest Service Management Diners Club - Improving your self-service UI

Midwest Service Management Diners Club

Oct 10, 2023, 3:00 – 8:00 PM

This is an in-person-only meeting. Hear from John Stagaman as he provides tips and recommendations on improving your self-service UI for customers using Neurons for ITSM and CSM. Hear from the University of Iowa Hospitals and Clinics about their CSM shopping cart integration with PeopleSoft, and stick around after lunch for a holiday end-of-year celebration with games and raffle prizes.

CSMITSM

18
RSVPs

About this event

This is an in-person-only meeting. 

At this meeting, we will hear from John Stagaman as he provides tips and recommendations on improving your self-service UI for customers using Neurons for ITSM and CSM. Hear from the University of Iowa Hospitals and Clinics about their CSM shopping cart integration with PeopleSoft, and stick around after lunch for a holiday end-of-year celebration with games and raffle prizes. Don't miss out! Register Today!

Important Links:

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators: https://innovators.ivanti.com/forum/c/imug-iowa-service-management-diners-club.

If you haven't joined Innovators yet, use this unique join link to sign up and be added to the Iowa group automatically: https://innovators.ivanti.com/join/iaitsm

When

When

Tuesday, October 10, 2023
3:00 PM – 8:00 PM UTC

Agenda

3:00 PMWelcome, Introductions and Community Updates
3:15 PMShopping Cart integrated with PeopleSoft- Jennifer Reinier, University of Iowa Hospitals and Clinics
3:45 PMImproving your self-service UI - John Stagaman, Ivanti
5:00 PMLunch
6:00 PMHoliday and end-of-year celebration begins - in-person only
7:45 PMWrap-up / Plan for next meeting
8:00 PMMeeting Ends

Speakers

  • Jennier Reinier

    University of Iowa

    Lead Application Developer

  • John Stagaman

    Ivanti

    Principal Technical Relationship Manager

Organizers

  • Steve Clime

    Fareway Stores, Inc

    ITIL Architect

  • Shannon Burns

    Ivanti User Group Team

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